Cybook Gen 3 more reviews

Gigi loves book and she has a Cybook gen3. Following our precedent post, here is the second part of the previous review by Gigi from eBooks About Everything.
“All in all – this has been a good experience and I am a happy customer. Sure there are a few changes and/or improvements I would like to see, but they are relatively minor and do not impact my overall satisfaction. Good job, Bookeen! ”

If you look for another point of view, another review on Mobileread by Barcey who have made a comparison between a Cybook and a PDA.
“Buy it you won’t regret it. You know you want it.”

And also another review on Mobileread too by Bob_ninja with many pictures and many test on different kind of ebook files.
“In summary this device met all my expectations and exceeded others. I would gladly recommend it to others. I am looking forward to software updates to clean up the minor issues I found.”

Regards,

Bookeen team

76 thoughts on “Cybook Gen 3 more reviews

  1. After a week using my Cybook is frozen. It stopped at the ‘three dots screen’ just before the Library screen will show up. After reset I just can restart the device, with the same result. I can’t shut the device off.Has anybody any idea’s for a solution of this technical problem? Thanks in Advance!

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  2. About the freeze: I remember seeing a blog post somewhere from somebody who had a freezing issue because of an unsupported document they loaded onto the cybook.If you’ve been loading your books onto the memory card, have you tried restarting it with the memory card removed?I don’t have any other ideas, offhand, and I don’t want to suggest anything that could cause problems. But this seems like a safe thing to try…So far, cross my fingers and knock on wood, mine’s still working fine. All my earlier grumbles still hold, so I won’t repeat them, but it’s still a joy to read on.

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  3. Just solved the problem myself ! I took the card out and reset and restarted the Cybook. It started up fine! Than connected the Cybook to the PC and inserted the card again. In the Music folder were a lot of corrupted files, even I did not put any music on my Cybook yet! So I rightclicked in MyComputer on the card and had it scanned for problems. Windows did remove the folders Music and Pictures. I made new folders with the same name after that, disconnected my device and used the reset button. Now it started up fine again.I am a happy reading man again…

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  4. After a week of use,I’ve got a cybook that is now nonfunctional, it froze at the cybook gen 3 ie….boot screen and has been like thatNothing works…..I’ve not added any fonts or books and was browsing a preloaded feedbook when it happened.I’ve emailed bookeen twice with no luck…What do you say bookeen?

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  5. I’ve recently received my Cybook 3 and love the screen, and have no problems with the pre-loaded stuff.However, I’ve been having problems both downloading new content and using PDF content that I already have. As Cybook’s site states, I shouldn’t have to do any conversion for PDFs to work; however, trying any of my PDF’s that are already on my machine and working cause the reader to try to start… I get the 3 dots and the logo, then it goes back to the library page. When I run it through the mobibook converter, it works but the reformatting makes the file essentially unreadable, even stripping out text in tables entirely. I’m also a little frustrated at Bookeen’s site as it’s taken me hours to find any semblance of help on this blog.To be honest, if this wasn’t a Christmas present I would have returned it for the lack of customer support. I’m hoping that Bookeen uses some of the money that I paid to hire a competant tech support staff and web developer that can put some semblance of customer support into their website — and get a firmware update out SOON!

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  6. I have my Bookeen and love it. I got it for Christmas and I am starting my third book already. The display is great the flash refresh does not bother me at all. could use a few more buttons on other corners for turning pages only, I added fonts but no show? PDF is too small but if you import the pdf through the Mobireader they are good, need to add DRMpdf support and if you can get M$ to cooperate with the lit support that would be awesome making your reader the most versatile on the market, a major reason why I wished for the Bookeen to start with.great reading 🙂

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  7. I got the black cover.It’s fantastic. The screen is HUGE, the contrast is great and readable! I love it! The navigation is very easy. It has synced with mobireader without any problems. Booting is really quick! Moving the file is so easy as cybook acts as an USB disk.I already put several fonts on it though I had to delete the cache file manualy.The “eastern-europe” characters work when a html file is processed through mobipocket creator as UTF-8.My only complaint is about line spacing and margins in mobi files. And some dictionaries doesn’t work yet.

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  8. Nice product, received my cybook a week ago.But I really think you guys need a good support department. All the unanswered complaints will give you a negative image…The product is very nice! I enjoy it every day.

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  9. I buy a Cybook Gen 3 8 days ago, and today when i switch on my cybook a checkerboard screen appears, and now always hang on. Nothing happen when I boot. I’m very, very very, afraid with booken. 365 € to the trash in a few days????????? And docs, support, response, etc from booken is much poor what my englishAnd of course if bookeen request my hardware for check, I pay (with high cost from the original 365€)the transport to Bookeen.A final question. What is the real price of the cybook for me??????

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  10. PDFCropper is the application, designed to solve the problem with preparing for reading normal sized (A4-like) pdf’s on relative small (Sony Reader PRS500/PRS505, iRex Illiad etc.) devices.The problem is that pdf is not reformat able by nature. Yes, there is reflow mode in Acrobat Reader, but at first Acrobat Reader is not available for most e-book readers (especially for e-ink devices),and second even with reflow function reading of complex content (technical books, magazines etc.) is not comfortable. Bad formatted pdf’s and wide white spaces make the situation even worse.The only way how this problem can be solved (at least based on my experience) to cut original pages into smaller pages with removing white spaces.This is exactly what program do. But comparing with similar software PDFCropper is much more flexible, that allows to prepare books with much better quality in a very short time.Currently PDFCropper can produce text and image pdf’s. Later additional output formats (lrf, lrs, wolf etc.) will be added.PDFCropper web-site currently is under construction. But it is already available for downloading:PDFCropper v1.0 RC4 links:http://rapidshare.com/files/80778554/PDFCropper1_0RC4Setup.exe.htmlorhttp://www.filefactory.com/file/518c4f/orhttp://www.megaupload.com/?d=RX5KXFPVorTrial version of PDFCropper is fully functional, but output pages are shuffled and include watermark (which by the way displays registration code that you need for obtaining license).There are no yet tutorial or help available. But I prepared “How To” demo-video:http://rapidshare.com/files/79717770/PDFCropper_-_How_To.swf.htmlAnd you can download and value an example of prepared (cropped) pdf:This is original one – http://java.sun.com/docs/books/jls/download/langspec-3.0.pdfThese are links to cropped one:http://rapidshare.com/files/80267677/The_Java_Language_Specification.pdf.htmlorhttp://www.filefactory.com/file/bc2cb0/orhttp://www.megaupload.com/?d=FCJJYHHBAnd these are links to the one cropped as image pages (only some pages are there, due large file size):http://rapidshare.com/files/80268186/The_Java_Language_Specification__image_pages_.pdf.htmlorhttp://www.filefactory.com/file/e7a856/orhttp://www.megaupload.com/?d=KKE7C1V3Also, anyone interesting in software, can send me example pdf, and I will send back resulted pdf prepared via application.You can ask any questions about using or installing software (and details about purchasing the license) via e-mail:vstefanyuk@gmail.comP.S. Application is implemented by using Java. You have to have installed Java environment version 1.5 or higher.Also Ghostscript has to be installed. In case if it is not, application will propose you to download.

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  11. This blog is now 2 months old without a response from Bookeen. Support seems to be nil. I am thinking of buying this unit but wary of non-support.

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  12. Hi,I think they regret ever having opened this blog, providing a semi-legitimate forum for people that are not happy with their support.This is some sad advice from someone who has bought the device, and who had to deal with their (un)support.If you are adventurous, by all means buy it, it’s a great device, a winner if you look at the specs. But this product bears the stigmata of so many other products that were great but that were not successful due to under funding, or flat-out incompetence, or they are just out there to make a quick buck froma product they know is going to fail in the long run. So if you want a great device and want to risk being completely alone if you are in trouble (eg. failures), go ahead.I’m crossing my fingers for never having to deal with their support again. If this company does not turn around its customer support, they’re done.And that starts with an official forum and support site.

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  13. Got the Cybook just before Christmas (the ordered cover never has shown up yet) and I am having problems with it already. After about ten or 20 page turns the Cybook just freezes and I need to restart it. Then it will not go back to the page I was reading, but back to the library. I tried resetting, took out the battery and put it back in, deleted the books and reloaded them. Nothing seems to help.The battery is at 85%, no SD card and only 2 small books on it. Today I started getting thin, white, horizontal lines across the display. I shut the unit down and those lines have not come back, yet! I sent an email to Bookeen Support over two weeks ago, but I have not heard anything from them. Does anybody have any ideas on what to do?

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  14. Due to the price diference in US$ and Euros, and the apparent lack of support. I have now decided to buy Hanlin V3, or lBook.Thank you Bookeen, for making almost cheaper to buy your product from the Americas instead of “local” Europe.

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  15. My Cybook arrived today and (so far?) works very nicely – I had to wait a month for it though, with no communication from Bookeen. The display is easy to read and it was recognised by Vista. The only minor device complaints I have are that the buttons need to be pressed fairly hard to register, and the USB cable can appear to be in without actually being connected. Apart from the awful customer service side, I’m very happy.

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  16. Hello, I have just bought a Cybook and I have a problem; After use it for a few minutes (more or less 20 minutes), the device block itself and any button works. I have to press the reset button to make it work again, and the point where I was reading is lost.I am not sure if I need a new software or I should return the product for another one.

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  17. The Bookeen support service answered:——————————-Sir, We invite you to reformat the Cybook. Right click on the Cybook Gen3 driver while this one is being connected to a computer. Best regards,Bookeen Support Team—————————-

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