Archive for December, 2012

Activation Adobe account on Cybook

Wednesday, December 26th, 2012

Hello everyone, we hope you had a lovely holiday!

We are encountering a problem which makes impossible the creation and the authorisation of an Adobe ID account from our devices.

This problem does not affect the users who already activated their device.

The issue is currently being treated, we are doing our best to solve it as soon as possible.

We apologise for any inconvenience caused.

Best regards,
Bookeen Team

UPDATE 1PM

Hello,

Following a technical issue, the creation and the authorisation of an Adobe ID account from our devices was not possible anymore.
This issue is partially solved, it is now possible again to authorise your Adobe ID on our devices.

For users which do not have an Adobe ID account, please use the following link in order to create one:

https://www.adobe.com/account/sign-in.adobedotcom.html

Then use the newly created account to authorise your Bookeen device.

Regarding the Adobe ID account creation from our devices, our team is still working to solve this issue.

Again, we apologise for any inconvenience caused.

Best regards,

Bookeen Team